Terms of service

TERMS AND CONDITIONS OF SALE

 

a) The offer and sale of clothing products and accessories bearing the ALYSI trademark on the website www.alysi.it are governed by the following General Terms and Conditions of Sale.
b) The products bearing the ALYSI trademark purchased on the website www.alysi.it are manufactured and sold by Alysi Fashion S.r.l., registered with the Rome Companies Register no. 849094, VAT no. 05159441004, with registered office in Rome (RM), Viale Alexandre Gustave Eiffel, no. 100.
c) Purchase transactions are governed, among other things, by the provisions of Legislative Decree no. 206 of 06.09.2005 (Consumer Code), pursuant to which:

I) “online sales contract” means a distance contract, i.e. a legal transaction concerning movable goods and/or services concluded between a professional seller, namely Alysi Fashion S.r.l., through the online service www.alysi.it, and a consumer, within the framework of a distance sales system organized by the seller, which for such contract exclusively uses the distance communication technology known as the Internet;

II) “professional seller” means a natural or legal person acting in the exercise of their business or professional activity, or an intermediary thereof;

III) “consumer” means any adult natural person acting for purposes unrelated to any business or professional activity they may carry out.

 

ART. 1

ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS OF SALE

a) All contracts shall be concluded directly through access to the website at www.alysi.it, where the customer may finalize the contract for the purchase of the desired goods and/or products by carefully following the instructions and procedures provided.
b) These General Terms and Conditions of Sale constitute an integral and essential part of the sales contract and must therefore be reviewed online by the customer before completing the purchase procedure. Submission of the order confirmation therefore implies full knowledge and complete acceptance of these terms.
c) The General Terms and Conditions of Sale may be updated or modified online at any time by Alysi Fashion S.r.l.
d) By electronically submitting confirmation of their purchase order, the customer unconditionally accepts and undertakes to comply, in dealings with Alysi Fashion S.r.l., with the General Terms and Conditions of Sale, including the payment conditions illustrated below, declaring that they have read and accepted all information provided to them.
e) Alysi Fashion S.r.l. shall not be bound by any general conditions other than those previously agreed upon and accepted in writing.

 

ART. 2

SALE PRICES AND PURCHASE METHODS

a) All sale prices of the products displayed and indicated on the website www.alysi.it, constituting a public offer pursuant to art. 1336 of the Italian Civil Code, include VAT and any other applicable taxes related to the sale.
b) The total shipping and transport costs shall be clearly indicated and displayed before completion of the order.
c) The purchase contract is concluded through the correct completion of the order form and the expression of consent to purchase given online, subject to successful payment.
d) The customer may pay for the ordered goods using the payment methods indicated online at the time of purchase.

 

ART. 3

DELIVERY METHODS

a) Alysi Fashion S.r.l. shall deliver the selected and ordered products to its trusted courier, thereby completing delivery, so that they may be transported to the customer at the address provided by the latter.
b) Alysi Fashion S.r.l. shall process orders from Italy approximately within 48/72 hours after collection by the courier from our warehouses, while orders from other European or non-European countries shall be processed approximately within 7 working days after collection by the courier from our warehouses. Alysi Fashion S.r.l. shall not be held liable for delayed or failed delivery due to force majeure or unforeseen circumstances.
c) By completing the registration form required to activate the contract execution process and related communications, the consumer and/or customer authorizes Alysi Fashion S.r.l. to communicate non-sensitive personal data (residential address, telephone number) to trusted couriers and/or shipping agents used for delivery of the purchased goods, in order to carry out the procedures necessary for delivery.

 

ART. 4

LIABILITY

a) Alysi Fashion S.r.l. shall not be liable for service disruptions caused by force majeure events such as, by way of example, accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods, and similar events preventing, wholly or partially, execution of the contract within the agreed timeframe.
b) Alysi Fashion S.r.l. shall not be liable to any party or third parties for damages, losses, or costs incurred due to failure to execute the contract for the above-mentioned reasons, the customer being entitled only to reimbursement of the amount paid.
c) Likewise, Alysi Fashion S.r.l. shall not be responsible for any fraudulent or unlawful use by third parties of credit cards, checks, or other payment methods used for payment of purchased products. Indeed, at no point during the purchase procedure is Alysi Fashion S.r.l. able to know the customer’s credit card number, as it is transmitted directly to the banking service provider through a secure connection.

 

ART. 5

CUSTOMER OBLIGATIONS

a) Once the online purchase procedure has been completed, the customer undertakes and agrees to print and keep these General Terms and Conditions, which they will already have viewed and accepted as a mandatory step in the purchase process, together with the specifications of the purchased product, in order to fully comply with the provisions of articles 52 and 53 of Legislative Decree 205/06.
b) It is strictly forbidden for minors to place online orders.
c) The customer is strictly prohibited from entering false, invented, and/or fictitious data in the registration procedure necessary to activate the contract execution process and related communications; personal data, address, telephone number, and email address must exclusively be the customer’s real personal data and not those of third parties or fictitious persons.
d) It is expressly forbidden to enter third-party data. Alysi Fashion S.r.l. reserves the right to take legal action against any violation or abuse, in the interest and protection of consumers.
e) The customer indemnifies Alysi Fashion S.r.l. from any liability arising from the issuance of incorrect tax documents due to errors in the data provided by the customer, who is solely responsible for correct data entry.

 

ART. 6

RIGHT OF WITHDRAWAL AND CLAIMS

You have 14 days to request a return or exchange for any item.

In order for a product to be considered eligible for return or exchange, it must be in the same condition in which it was purchased, without signs of use and with the original tag attached.

To start a size exchange or return procedure, please access the following link and fill in the text fields with the order ID and the email address used for the purchase:
Exchange or Return

For any doubts or questions, you may send an email to: help@itsrever.com

Logistics information regarding your return:

  • Size or product exchanges are free of charge.

  • Returns for orders from Italy cost €10 for refund processing.

  • Returns for orders from the rest of the EU cost €15 for refund processing.

  • For returns from countries outside the EU, please contact customerservice@alysi.it

  • Gift cards or product exchanges are completely free of charge.

a) Pursuant to art. 64 of Legislative Decree 205/06, the consumer may exercise the right of withdrawal and return the received product, in compliance with the terms and methods set out below.
b) Any consumer who, for any reason, is not satisfied with the purchase made has the right to withdraw from the contract within 14 calendar days from the date of delivery.
c) If the consumer exercises the right of withdrawal, they must submit a return request by accessing their Profile on www.alysi.it and following the indicated procedure. Items must be returned intact and in the same condition in which they were received, complete with original packaging, barcode tags, and any other materials included in the package.
d) Provided that all the consumer obligations and conditions referred to above have been fulfilled, Alysi Fashion S.r.l. shall refund the sale price of the purchased item directly to the card used for payment or to the PayPal account within 30 working days from the date the goods are received by our logistics department.
e) Consumers wishing to exchange size or color may place a new order.
f) Shipping and customs costs shall be entirely borne by the customer.

 

ART. 7

PAYMENT METHODS

a) By completing the appropriate section on the banking payment system website, the consumer and/or customer authorizes Alysi Fashion S.r.l. to use their credit card and to charge their current account in favor of Alysi Fashion S.r.l. for the total amount indicated as the cost of the online purchase. The entire procedure takes place through a secure connection directly linked to the banking institution that owns and manages the online payment service, to which Alysi Fashion S.r.l. has no access.
b) Should the consumer exercise the right of withdrawal, as provided for in these contractual conditions, the amount to be refunded shall be credited directly to the credit card or PayPal account.

 

ART. 8

EXPRESS TERMINATION CLAUSE

a) Alysi Fashion S.r.l. has the right to terminate the concluded contract by simply notifying the consumer and/or customer, providing adequate and justified reasons; in such case, the customer shall only be entitled to reimbursement of any sums already paid.
b) The obligations undertaken by the customer under art. 7 of these conditions (customer obligations), as well as the guarantee of successful payment made by the customer using the methods referred to in art. 2, are considered essential. Therefore, by express agreement, failure by the customer to fulfill even one of these obligations shall result in termination of the contract by operation of law pursuant to art. 1456 of the Italian Civil Code, without the need for judicial intervention, without prejudice to the right of Alysi Fashion S.r.l. to seek compensation through legal action.

 

ART. 9

JURISDICTION AND COMPETENT COURT

a) Any dispute relating to the application, execution, interpretation, or breach of purchase contracts concluded online through the website www.alysi.it shall be subject to Italian jurisdiction; for matters not expressly provided herein, these General Terms and Conditions refer to the provisions of the Italian Civil Code and Legislative Decree 205/06.
b) For any dispute between the parties concerning this contract, jurisdiction shall lie with the court of the consumer’s place of residence; for all other disputes, exclusive jurisdiction shall lie with the Court of Rome.